Q&A
What do you want to know about this design?
Contact our service team at (888)968-3635
Or email us at [email protected]
What is the voltage?
In the US market, we use 110V or wide voltage. For other markets, we manufacture products suitable for your location.
How do I install it?
Our products come with an instruction manual. If you'd like to receive the manual beforehand, please contact customer service.
How many lumens is the brightness?
Usually, we list it in the specifications. Please check there. If not available, feel free to consult our customer service.
What is the illumination area?
Typically, we list it in the parameter section as "Illumination Area."
Do the products come with light bulbs?
Yes, all our products come with light bulbs.
Can the length of the chain be adjusted? (Optional)
Please check the parameter section. If it says adjustable, then yes. Otherwise, it cannot be adjusted.
What is the color temperature?
Please check the parameter section for Color Temperature.